Privacy Policy | Infinium Air, Inc.

Information We Collect

When you contact Infinium Air, Inc. ("Infinium Air," "we," "us") through our website forms, we collect the personal information you voluntarily provide: your name, email address, phone number, city, and any project details you share.

How We Use Your Information

We use the information you provide solely to respond to your estimate request, schedule appointments, complete your project, and follow up on service matters. Specifically:

To contact you regarding your estimate or project inquiry
To schedule and conduct on-site consultations
To prepare quotes, contracts, and project documentation
To follow up after installation regarding service or maintenance

Information Sharing

We do not sell, rent, or trade your personal information to any third party. We share information only with:

Suppliers and inspectors — only as needed to complete your project (e.g., equipment orders, permit inspections, HERS raters)
Service providers — like our scheduling and email tools, which are bound by confidentiality
Legal authorities — only when legally required (subpoena, court order)

Cookies & Analytics

Our website uses privacy-friendly analytics to understand aggregate site usage. We do not run invasive tracking or sell visitor data. You can disable cookies in your browser settings without affecting site functionality.

Data Retention

We retain customer information for the duration of any active warranty or service relationship. Inquiry data from non-customers is retained for up to 24 months and then deleted.

Your Rights (CCPA — California Residents)

As a California resident, you have the right to:

Know what personal information we have collected about you
Request deletion of your personal information
Opt out of any sale of personal information (we do not sell information)
Non-discrimination for exercising these rights

To exercise these rights, email quotes@infiniumairinc.com or call (925) 826-5180.

Security

We use industry-standard practices to protect your information. Forms submitted through our website are transmitted via SSL encryption.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.

Contact Us

Questions about this policy? Reach out anytime:
Infinium Air, Inc.
950 Detroit Ave, Suite 9, Concord, CA 94518
quotes@infiniumairinc.com • (925) 826-5180